Store Policy

We founded Crescent Crystals with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience.

Processing Time

Please allow up to one week processing time, all items are hand made and take time to create. We greatly appreciate your patience, we know you will love it!

Returns

All items are final sale! All items are handmade and made to order.

Damaged or Incorrect Items

We are not responsible for any damage during shipment! Please contact us via email so that we may start a claim on your damaged parcel. We will NEVER package a damaged item, all orders go through inspection prior to leaving our shop. Incorrect items may be sent back within 7 business days for store credit.